Responsible Gaming
Our Commitment to Safe Gaming
At Cando NZ, we believe online pokies should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. We're committed to promoting responsible gaming and supporting players who may be experiencing difficulties.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. If you are under the legal gambling age, please do not access gambling services. Our platform uses age verification measures to ensure only eligible players can access our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about the amount of time/money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Increasing amounts of money needed to feel the same excitement
- Failed attempts to reduce or stop gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing relationship problems due to gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Controls
Most reputable online gaming platforms offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
- Loss Limits: Cap the amount you're prepared to lose during a gaming session
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
We encourage you to use these tools to maintain control over your gambling activity.
Support Organizations in New Zealand & Beyond
If you're struggling with gambling, professional help is available. Here are trusted organizations offering confidential support:
New Zealand
- Problem Gambling Foundation
Free helpline: 0800 664 262
Website: www.pgf.nz - Gamblers Anonymous NZ
Meeting information: www.gamblersanonymous.org.nz
International Support
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK Self-Exclusion)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Take Action Today
If you are experiencing problem gambling, please reach out for help immediately. There is no shame in seeking support. Many people have successfully overcome gambling difficulties with professional assistance.
Contact the Problem Gambling Foundation on 0800 664 262 (free and confidential) or visit their website at www.pgf.nz to access resources, counseling, and support services.
Last Updated: 2026. Cando NZ is committed to promoting responsible gaming. If you have feedback about our responsible gaming practices, please contact us.